One of the most frequent things we hear from potential customers at Katuva is that they have been thinking about hiring a virtual assistant, but don’t know where to start.

Or, that they have hired a virtual assistant in the past and it didn’t work out.

Believe us, we’ve been there and know exactly what you’re experiencing!

That’s why we created the Empower training program.

This program was designed to help you quickly and efficiently hire, train, and learn how to communicate with your new virtual assistant.

Many of our customers who have gone through the program tell us that they never would have been able to successfully hire a VA without it.

So, what does this program entail?

Phase 1: Hire

Our first step is to host a kickoff meeting to understand your goals, your needs, and what type of VA you might need. Step 2 is to find the perfect VA from our database of pre-vetted and highly skilled virtual assistants.

Phase 2: Onboarding & Training

Next, we have an onboarding call with both you and your new VA. During this call we also train you on how to understand the system-building process and how to most effectively manage and communicate with your VA.

Phase 3: Kore Systems Install

During our first kickoff call we will have discussed the tasks you most want to offload to your new VA, systems that you need built, and other low-hanging fruit that - if plucked - will take your company to the next level.

Armed with this information we get to work alongside you and your VA to get these tasks completed and these systems built. During this phase we meet once per week for 3 weeks to make sure everything is running smoothly between you and your VA.

Phase 4: Ongoing Support

Once you are done with the program our support doesn’t stop there. Both you and your VA will have additional training opportunities, support, and more. We host twice monthly trainings for your virtual assistant on everything from marketing to systems to new skills as well as monthly trainings for you. Finally, we have set up periods of time we call Office Hours where you can schedule a Zoom call with someone from our team to get help if you need it on a quarterly basis.

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